Your satisfaction is our most important objective. If you purchase a product, subscribe to a newsletter, or join our website, and are not completely satisfied, please contact us.

If you are not completely satisfied with a product shipped within the last 60 days, you may return it and we will provide a full refund, less the shipping costs. Return postage is the responsibility of the customer. However, damaged, defective, and miss-shipped merchandise will be replaced at no charge. Please notify us. Include name, order number, and date ordered with any return shipments. Shipments should be sent to:

Strategic Fulfillment Services
111 Corporate Dr.
Big Sandy TX 75755

If you are not completely satisfied with a newsletter subscription, notify us and we will provide a prorated refund based on the number of issues you've received.

If you are not completely satisfied with your membership to our website, please notify us and we will provide a prorated refund based on the length of time you have been a member.